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The UCC Unified Communications and Collaboration. IC Scott 6 Nov 27 08:44:45 ACTIVE NA VoiceĬlient Health UCC Score UCC Score MOS Server(IP) OG Scott 6 Nov 27 08:44:45 ACTIVE NA Voice

Help: - Metric calculated at the ControllerĬDR ID UCC Call ID Client IP Client MAC Client Name ALGĤ 2 10.16.4.71 00:21:6b:9d:f2:74 Derek Skype4Bģ 2 10.16.4.76 00:24:d7:40:c0:a0 Allen Skype4Bġ NA 10.15.12.86 fc:c2:de:6c:01:9c NA WiFi-Callingĭir Called to Dur(sec) Orig Time Status Reason Call Type dashboard on the WebUI to view Lync or Skype for Business call statistics and prioritization.Ĭlient IP Client MAC Client Name ALG Server(IP) Registration Stateġ0.16.4.76 00:24:d7:40:c0:a0 Derek Skype4B REGISTEREDġ0.16.4.71 00:21:6b:9d:f2:74 Allen Skype4B REGISTEREDĬall Status AP Name Flags Device Type Home_Agent Foreign_Agentįlags: V - Visitor, A - Away, W - Wired, R - Remote, E - External UCC is a term used to describe the integration of various communications methods with collaboration tools such as virtual whiteboards, real-time audio and video conferencing, and enhanced call control capabilities. Execute the show ucc client-info and show ucc call-info cdrs commands and also access the UCC Unified Communications and Collaboration. launch the Lync 2010 or 2013 or Skype for Business application and make audio and video calls between them. SSID is a name given to a WLAN and is used by the client to access a WLAN network.

Connect clients to the SSID Service Set Identifier.

For more information, see Lync or Skype for Business Troubleshooting.

Ensure that the global prerequisites to enable UCC Unified Communications and Collaboration.

ALG is a security component that manages application layer protocols such as SIP, FTP and so on.

The following section describes the step-by-step procedure to troubleshoot Lync or Skype for Business ALG Application Layer Gateway. Lync or Skype for Business Troubleshooting