After running through the installation, launch the application.You can use CTRL+V to paste this screenshot directly into an email to send to be sure to include your username or account number plus any reference number you've been provided regarding your issue so we can make a note of the test results on your account and provide further assistance. Use the Print Screen (PrntScr) key on your keyboard to take a screenshot of the test results.Once the test results appear relatively stable, hit the Pause button. Allow the test to run for at least a minute.Type internode.on.net or another address you wish to ping/traceroute into the address bar and hit the Start button to begin the test.Hit the + (plus) icon at the top of the page to open a New Trace tab. Visit to download and install the PingPlotter application.
Note: These simple tests do not require Standard or Professional subscriptions using the Free version will suffice. If you have an Android OS device, you'll need to run this test using a desktop computer with Windows or macOS. This article will show you how to how to run a ping test and traceroute using PingPlotter 5 Free, a third-party application available on Windows, macOS and iOS.
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